Contact Details For Essilor Technical Support

• Related Articles

• Confidentiality of Personal Information

  Purpose To protect the privacy of all personnel by defining how we handle requests for personal contact information. This policy ensures: Compliance with the Protection of Personal Information Act (POPIA). Respect for the privacy, dignity & data of ...

• How to make an appointment - Standard work instruction

  SIMPLY BOOK: How to make an appointment Document Type: STANDARD VISUAL INSTRUCTION Department: Call centre / CIM / Flow Manager Responsible: Front desk / Intern / Optometrist Version: V1 Date: 14/07/2025 Reference Code: SVI-CX-SimplyB-Appoint-001 ...

• Order Frames

  We've made ordering frames as simple as possible ? Once you've logged in, you'll be met by this screen: Visual Categories: If you click on these, you'll see the frames in that particular category. Categories "Homepage": If you ever want to see this ...

• Enabling "Vacation/Leave/Away" Autoresponder

  It is important that we ensure thorough communication & consistent messaging when we're unavailable. To enable the "vacation responder", follow these steps: Click on the "gear-icon" on the top-right. When you click on this gear icon, you'll see an ...

• Staff Eye Care Benefit

  Each Optique employee receives the following eye care benefits from Optique during his/her employment: CLICK HERE to complete the Benefit Form New Employee: • One free pair of frames and lenses post probation (after 3 months) from his or her starting ...