Recent Articles
Personal Mobile Phone Use Policy
Purpose To keep things professional, focused, and patient-first. This policy exists to: Protect patient privacy & safety. Maintain a professional & focused workspace. Support a respectful, distraction-free environment for both staff & patients. ...
Confidentiality of Personal Information
Purpose To protect the privacy of all personnel by defining how we handle requests for personal contact information. This policy ensures: Compliance with the Protection of Personal Information Act (POPIA). Respect for the privacy, dignity & data of ...
Enabling "Vacation/Leave/Away" Autoresponder
It is important that we ensure thorough communication & consistent messaging when we're unavailable. To enable the "vacation responder", follow these steps: Click on the "gear-icon" on the top-right. When you click on this gear icon, you'll see an ...
Off-Time Policy
Purpose To provide fair and consistent off-time for optometrists & optical assistants, while keeping branches running smoothly. This policy supports: Work-life balance. Recognition for Saturday & public holiday work. Continuity across all practices. ...
Updating/Changing Work & Closing Times on Simply Book
Every now and again, you'll have to change your practice's schedule. * PLEASE NOTE that you have to change YOUR Optom's schedule, not the practice or any other place on SimplyBook. You ONLY change the Optom's (or "extended book's") schedule Head to ...