Always Give Alternatives

Always Give Alternatives

I’ve seen a few questions being answered without giving people possible alternatives; we always need to give alternatives to people to try and convert them.

This is something we’re building into Meg to always do and try and get a solution that could work; this won’t always work because we don’t have a branch in Kathu mos 😉

But an example is this:

It simply stopped the conversation there (it was a WhatsApp one “in review”, but when I saw this later, I added this:

This worked for me because I know where Krugersdorp is; my father lived there for 10+ years AND one of my first jobs was in Roodepoort, but I realise SA is large and there are different places everywhere

SO

This is a “hack” that I use to see which branch is the closest so that we can “direct” people

Go to maps.google.com and type the area/town/city that the client is referring to in the bar on the left.

This will then show the area on the screen.

In that SAME window, erase the area (as in this case, Krugersdorp) and type in “Optique Optometrists”

The map will then show you the closest branch to the selected area… the ads on the left will most likely also rank it at the top 🙂

You can even get the directions and get a general distance to tell the client 🙂

#Winning

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